As Governor DeSantis has issued the Stay at Home Order, we have received a number of calls from our customers asking if and how we will be operating over the next 30 days.
We wanted to reach out and provide an update as to how we will continue to meet our customers’ needs while maintaining social distancing, and share some helpful information to ensure that we all are doing everything we can to keep ourselves and our families safe.
These are very challenging times, but we are all in this together. If we can remain diligent in maintaining social distancing guidelines and make sure that we are extra cautious in how we interact with each other and how we maintain our homes, we will get through this soon.
Here are some helpful links from the CDC:
How Jax Elite will be operating over the next 30 days:
We are able to continue safe operation by making small changes to our service policies to ensure 6 ft of personal distance is maintained as we provide our services.
We will remain open for business:
- Jax Elite is considered an essential business (cleaning & sanitation) Under Section 2 Article I in the Executive Order.
- We will only be providing cleaning services to property exteriors: we are suspending our interior window cleaning and driver vent cleaning services for the duration of the Stay at Home Order
Services Still Available:
- Home Washing
- Roof Washing
- Pressure Washing
- Gutter Cleaning
- Window Cleaning (Outside Only)
Online Payment
- Online Payment via our customer portal (invoices can be emailed)
Payment Over the Phone
- We can call you after the job is completed and collect payment over the phone. Your payment info will be encrypted and secure
Payment via Mail Box Drop
- If you must pay with cash or check, we simply ask that the hand-off is done in a way that allows us to maintain at least 6 ft of distance. Placing payment in the mailbox as we wrap up the job has seemed to work well our customers so far.
Still Have Questions? Give Us a Call
We understand that right now everyone’s priorities are changing.
For some of us, getting our gutters cleaned or our driveway pressure washed is not even close to a top priority. The most important thing right now is that we all take this seriously and do everything we can to stay safe and healthy. For our customers that are spending more time at home and are able to continue working while catching up on a list of “Honey-Dos” and Spring Cleaning, we wanted to make sure you are aware of the changes in our service that will allow us to continue to operate safely.
We have taken great pride in earning your business over the last three years, and we look forward to being able to continue providing the elite cleaning services that you can count on for not only the next 30 days, but for the brighter days that surely lie ahead.
Wash your hands, listen to good music, stay safe, stay healthy,
The Jax Elite Team